Blob Anmation

Virtual assistants as central communication tool

Our platform is the technological basis of all chatbot/voicebot applications. Due to our self-developed artificial intelligence we are able to respond to all customer-specific needs and provide promptly flexible solutions at low implementation costs.

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Pre-trained AI

With our artificial intelligence made in Germany, we simulate human behaviour by imitating the process steps of a service employee in the customer dialog in a solution-oriented manner. This means that the system can take over individual steps independently and complete them in a target-oriented manner through a natural conversation. Our system was trained to solve problems with the same process steps as its human counterpart.

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No-Code-Platform

Simply create chat and voicebots without any coding knowledge. This is made possible with our no-code platform and the graphical user interface. All conversation elements can be inserted and combined, individually adapted or completely re-created using drag-and-drop. The platform is made available via the browser so that it can be used at any time and without downloading. You and your team members do not need any programming knowledge, because the intuitive interface is very easy to use.

Templates

With the help of ready to use templates, an assistant with in-depth industry knowledge can be created without further ado. All templates for the use cases can be adopted directly or serve as a basis for your individual adjustments via the no-code editor.

More about ready to use templates

Voice assistants

For a particularly natural interaction you can communicate with our virtual assistants by voice input. Language processing systems create an interface which let humans communicate with computers intuitively.

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Employee livechat

Through the interplay of automated services through AI and customer proximity through human interaction, companies can optimize their customer relations and thus maintain sustainable customer loyalty.

how to work hand in hand

Chatbot interactions from your perspective

The dashboard is a monitoring platform that shows current and historical activities as well as statistics of the chatbot. It also provides the live chat interface and several editor functions.

see more about our dashboard

Implementation

Whether SaaS or On Premises, we adapt the virtual assistant to your needs. You want a connection to your internal CRM and ERP system or prefer an independent stand-alone solution, we make both possible. Our open platform allows maximum flexibility.

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Security & data protection

Since the GDPR came into force and at the latest after the US-Privacy Shield Agreement was declared invalid, far-reaching security requirements have been imposed on the processing of personal data, particularly in cloud applications.

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We use the "Google Analytics" service for statistical analysis, optimization and customized design of our services.

Cookies and similar technologies are used for this purpose. Your consent to the use of this service is voluntary and can be revoked at any time with effect for the future.

Further information on the service and revocation can be found in our privacy policy.

Privacy Policy Imprint
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